Have a Whataburger gift card sitting in your wallet or inbox and don’t remember how much money is left on it?
Whataburger gives customers several ways to check and use a gift card, depending on whether you have a plastic gift card, an online gift card, or funds transferred to a MyWhataburger account.
The important part is knowing which type of card you have. A physical card uses the card number and PIN, while an online gift card includes a balance link and QR code in the email sent to the recipient.
How to Check a Whataburger Gift Card Balance
You can check your Whataburger gift card balance using the official balance option provided through Whataburger’s gift card website.
For a plastic Whataburger gift card, go to the Whataburger gift card section and choose “Check Plastic Gift Card Balance.”
For an online gift card, open the original gift card email and select the “View Gift Card Balance” link found below the barcode.
Whataburger’s official gift card page specifically gives these instructions for online cards.
Quick Balance Check Options
| Method | Best For | What You Need |
|---|---|---|
| Online balance checker | Plastic gift cards | Card details |
| Gift card email | Online/eGift cards | Original gift card email |
| MyWhataburger account | Transferred card funds | Account login |
| Phone | Balance questions or problems | Gift card information |
Check a Whataburger Gift Card Balance Online
The easiest option for most physical card holders is the online balance checker.
Follow these steps:
- Go to the official Whataburger gift card page.
- Find the Plastic Gift Cards section.
- Select Check Plastic Gift Card Balance.
- Enter the requested gift card information.
- Review the remaining balance.
Whataburger directs customers to its official balance-check service from its gift card information page.
Avoid entering your gift card number or PIN into an unfamiliar third-party website. Treat the card information like cash because someone with valid card details may be able to use the available funds.
Check an Online Whataburger Gift Card Balance
An online Whataburger gift card works a little differently.
According to Whataburger, the recipient receives an email containing information about the gift card, including a unique QR code and a link for accessing the balance.
To check it:
- Open the email that contained your Whataburger gift card.
- Locate the barcode or QR code.
- Look underneath it for View Gift Card Balance.
- Select the balance link.
- Your available gift card value should be displayed.
If you can’t find the email, search your inbox for terms such as Whataburger Gift Card or the name of the person who sent it.
Whataburger Gift Card Balance Phone Number
If you’re having trouble checking the balance online, Whataburger provides a dedicated number for gift card balance inquiries.
Whataburger Treasury Department: 877-320-6749
Whataburger lists this number specifically for questions involving a gift card balance.
For broader account or online-service issues, Whataburger’s published terms also list:
Customer Care: 1-800-6-BURGER
Use the balance number when the problem relates specifically to the amount remaining on a card.
Where Is the Whataburger Gift Card PIN?
A physical Whataburger gift card has a 4-digit PIN on the back of the card.
You’ll need this PIN when transferring money from a physical gift card to your Whataburger account.
Whataburger states that the four-digit PIN on the back of the physical card is required for this process.
Don’t publicly share photos showing the complete card number or PIN.
Can You Add a Whataburger Gift Card to the App?
Yes.
A physical Whataburger gift card balance can be transferred into a MyWhataburger account so the funds can be used for eligible food orders.
You can use the Whataburger app or Whataburger.com account system to manage eligible account funds.
The physical card’s 4-digit PIN is required when transferring the balance.
There’s one important rule to know: Whataburger’s online terms state that once funds from a physical gift card are transferred into the MyWhataburger account, the original physical card becomes void.
So don’t expect to continue spending from both the physical card and the app after completing the transfer.
How to Transfer a Whataburger Gift Card to Your Account
The basic process is:
- Sign in to your MyWhataburger account.
- Open the payment or gift card area.
- Choose the option to add or transfer a physical gift card.
- Enter the card information.
- Enter the 4-digit PIN from the back of the card.
- Confirm the transfer.
Once the transfer is completed, the funds become associated with your Whataburger account.
Whataburger says virtual gift card funds associated with an account can be used for online ordering and at participating restaurants through the mobile app or supported mobile payment functionality.
Where Can You Use a Whataburger Gift Card?
A Whataburger gift card is primarily intended for food purchases at participating Whataburger restaurants.
Physical cards can be used at participating restaurant locations, while eligible balances transferred to a Whataburger account can be used for online food ordering.
Online gift cards can also be used for eligible online ordering or at participating restaurants using the unique QR code provided to the recipient.
Can You Use a Whataburger Gift Card at Whatastore?
No.
Whataburger states that its physical and virtual gift cards cannot be used to buy merchandise from Whatastore, its merchandise store.
That means you shouldn’t expect your food gift card balance to pay for items such as:
- Shirts
- Hats
- Drinkware
- Accessories
- Whataburger-branded merchandise
Gift card funds are intended for eligible Whataburger food purchases.
Does a Whataburger Gift Card Expire?
No.
Whataburger says its gift cards do not expire.
The company also states that the value associated with its virtual gift cards has no expiration date.
This means you don’t need to rush to spend the balance simply because the card has been sitting unused for months.
Does Whataburger Charge Gift Card Fees?
No.
According to Whataburger, you won’t be charged fees simply for keeping money on a gift card.
Its official terms specifically state that it does not charge:
- Activation fees
- Service fees
- Dormancy fees
- Inactivity fees
Whataburger’s gift card FAQ also says unused balances are not charged a service fee.
How to Reload a Whataburger Gift Card
A physical Whataburger gift card can be reloaded at a participating Whataburger restaurant.
According to Whataburger’s gift card FAQ, physical cards can be reloaded with an amount from $5 to $100.
So if the balance reaches zero, you don’t necessarily need to throw the plastic card away and purchase another one.
You can take it to a participating location and add more funds.
Whataburger Gift Card Reload Limits
For physical cards, Whataburger’s public FAQ states that a reload can range from:
Minimum reload: $5
Maximum reload: $100
Different rules apply to virtual balances associated with MyWhataburger accounts.
Whataburger’s online terms currently state that a virtual gift card may not hold more than $220 at one time, and activity associated with a single virtual gift card may not exceed $220 in one day.
The terms also state that the combined value loaded or purchased across eligible physical and virtual gift cards may not exceed $2,000 per day.
What If Your Gift Card Doesn’t Have Enough Money?
You can still use the remaining balance.
At a Whataburger restaurant, if your gift card doesn’t cover the full food purchase, Whataburger says you can pay the remaining amount using another accepted payment method.
That could include:
- Cash
- Credit card
- Another Whataburger gift card
For example, if your order costs $14 and your gift card has $6 left, the $6 can be applied first and you can pay the remaining $8 with another accepted payment method at the restaurant.
Can You Combine Two Whataburger Gift Cards?
You can’t currently combine two physical gift card balances directly onto one physical card.
You also can’t split one physical card’s balance into two separate physical cards.
Whataburger does, however, say that you can upload multiple gift card balances to your Whataburger account through the Whataburger app or Whataburger.com.
That’s useful if you have several partly used gift cards.
Can You Get Cash Back From a Whataburger Gift Card?
Generally, Whataburger gift cards aren’t redeemable for cash.
However, the company notes that cash redemption may be required in certain states under applicable law.
Whataburger’s online terms similarly state that gift card value is generally nonrefundable and can’t be redeemed for cash except where required by law.
Your rights may therefore depend on the state where the card is being used.
Can You Return a Whataburger Gift Card?
Whatastore’s current gift card information states that gift card purchases generally can’t be returned or refunded.
Its merchandise return policy also identifies gift cards as final-sale items that aren’t eligible for returns.
Online gift cards have additional terms, so it’s worth reviewing the conditions associated with the particular card you received or purchased.
What Happens If a Whataburger Gift Card Is Lost or Stolen?
Be careful with physical Whataburger gift cards.
Whataburger says lost or stolen gift cards cannot be replaced.
That makes it a good idea to treat a physical card much like cash.
If you’re worried about losing it, transferring eligible funds to a MyWhataburger account may be more convenient, but remember that completing the transfer voids the original physical card.
What If the Whataburger Gift Card Is Damaged?
A damaged card may still work.
Whataburger says that if the gift card number on the back remains legible, the card can still be used to buy food at a restaurant.
If the magnetic stripe can’t be read normally, a cashier may be able to manually enter the gift card number.
So don’t immediately throw away a scratched or slightly damaged card.
Physical vs Online Whataburger Gift Cards
| Feature | Physical Gift Card | Online Gift Card |
|---|---|---|
| Delivery | Physical card | |
| Restaurant use | Yes, participating locations | Yes, through QR code/account |
| Online ordering | After eligible account transfer | Yes |
| Balance check | Official plastic card balance checker | Link in gift card email |
| Reloadable | Yes, at participating restaurants | Online gift card itself isn’t reloadable |
| Can transfer to account | Yes | Yes |
| Expires | No | No |
| Whatastore merchandise | No | No |
Whataburger says online gift cards are delivered electronically and may be scheduled for delivery immediately or up to six months in the future through its current gift card storefront.
How Much Can You Put on an Online Whataburger Gift Card?
Whataburger’s current online-service terms list:
Minimum online gift card amount: $15
Maximum online gift card amount: $100
The purchaser may buy up to a total of $500 in online gift cards per day, according to the published terms.
These limits apply specifically to the online gift card program described in Whataburger’s terms and shouldn’t be confused with physical-card or virtual-account limits.
Whataburger Gift Card Customer Service
If you’re having a problem with a gift card, Whataburger provides different contact options depending on the issue.
Gift Card Balance Questions
Call:
877-320-6749
Whataburger identifies this as the Treasury Department number for gift card balance inquiries.
Gift Card Help
Email:
Whataburger lists this email address for general gift card questions and Whatastore gift card purchase issues.
General Whataburger Customer Care
Phone:
1-800-6-BURGER
Whataburger’s online terms list this customer-care number for account-related assistance.
Why Is My Whataburger Gift Card Not Working?
A card can fail for several reasons.
Before contacting support, check these common possibilities:
The balance is too low
Check your balance before ordering. If there isn’t enough money for the full purchase, ask the restaurant whether the remaining balance can be combined with another payment method.
The physical card was transferred to your account
Once the value of a physical card is transferred to a MyWhataburger account, Whataburger’s terms say the original physical card becomes void.
The card is damaged
Ask the cashier to manually enter the number if it’s still readable.
You’re trying to use it at Whatastore
Whataburger gift cards can’t be used to purchase merchandise through Whatastore.
The restaurant doesn’t participate
Gift cards are used at participating Whataburger locations, so acceptance can depend on the restaurant.
Frequently Asked Questions
How do I check my Whataburger gift card balance?
Use Whataburger’s official plastic gift card balance checker. If you received an online gift card, open the original email and select the View Gift Card Balance link beneath the barcode.
What is the Whataburger gift card balance phone number?
For gift card balance inquiries, Whataburger lists 877-320-6749.
Does a Whataburger gift card expire?
No. Whataburger states that its gift cards don’t expire.
Are there inactivity fees?
No. Whataburger doesn’t charge inactivity or dormancy fees on its eligible gift cards.
Can I reload a Whataburger gift card?
Yes. Physical cards can be reloaded at participating Whataburger restaurants.
What is the minimum reload amount?
Whataburger’s published FAQ says physical gift cards may be reloaded from $5 to $100.
Can I add my Whataburger gift card to the app?
Yes. Eligible physical gift card funds can be transferred to a MyWhataburger account using the card information and the 4-digit PIN.
Where is the Whataburger gift card PIN?
The four-digit PIN is located on the back of a physical gift card.
Can I use a Whataburger gift card for online ordering?
Yes, when eligible funds are associated with your Whataburger account. Online gift cards can also be used according to Whataburger’s online gift-card rules.
Can I use a Whataburger gift card at Whatastore?
No. Whataburger says physical and virtual gift cards aren’t accepted for Whatastore merchandise purchases.
Can I use two Whataburger gift cards?
Whataburger doesn’t currently combine two physical gift cards into one physical card, but multiple gift card balances can be uploaded to a Whataburger account.
Can I get cash from a Whataburger gift card?
Generally no, except where applicable state law requires cash redemption.
Can a lost Whataburger gift card be replaced?
No. Whataburger says lost or stolen physical gift cards can’t be replaced.
Can I return a Whataburger gift card?
Whatastore says gift cards are final-sale items and aren’t eligible for its normal return process.
What if my Whataburger gift card is damaged?
If the card number is still readable, it may still be usable. A restaurant employee may be able to manually enter the number.
Can I check my Whataburger gift card balance without creating an account?
Yes. Physical cards can be checked through Whataburger’s official balance checker, while online gift cards include their own balance-access link.
Whataburger Gift Card Balance Quick Guide
If you simply want to find out how much is left on your card, start with Whataburger’s official gift card balance service.
Physical card users should use the Check Plastic Gift Card Balance option. Online gift card recipients should open their original email and use the View Gift Card Balance link.
For a balance problem that can’t be resolved online, Whataburger currently directs customers to its Treasury Department at 877-320-6749. Physical cards don’t expire and aren’t subject to inactivity fees, while participating restaurants can also reload physical cards in amounts from $5 to $100.
